Legal notice

PRIVACY POLICY

Each time you use this Website, you will be subject to the Privacy Policy in force at that time, and you should review that text to ensure that you agree with it. The personal data you provide to us will be processed in a file under the responsibility of JAP INTERNATIONAL BRANDS S.L., for the following purposes:

The development, performance, and execution of the purchase agreement for the products you have acquired or of any other agreement between both parties.
Handling the requests you send us.
Providing you with information about Mus&Bombon products.

INTERNATIONAL BRANDS S.L., with registered office at Bailén, 13, 08010 Barcelona, as the party responsible for the file, undertakes to respect the confidentiality of your personal information and to guarantee the exercise of your rights of access, rectification, cancellation, and objection by means of a letter addressed to the above address for the attention of the “LOPD Department” or by sending an email to musbombon@japinternational.es, in both cases enclosing a photocopy of your national identity document, passport, or other valid identification document.

If you decide to exercise these rights and, among the personal data you have provided to us, your email address is included, we would appreciate it if you would specifically state this circumstance in the communication, indicating the email address in respect of which the rights of access, rectification, cancellation, and objection are being exercised.

The user (you) hereby guarantees that the personal data provided are true and accurate and undertakes to notify any changes or modifications thereto. Any loss or damage caused to the site, to the person responsible for the website, or to any third party through the communication of erroneous, inaccurate, or incomplete information in the registration forms shall be the sole responsibility of the user.

Cookies: By accepting this privacy policy, you consent to the use of the cookies used on this website.

PURCHASE CONDITIONS

1. INTRODUCTION

This document (together with the documents referred to herein) sets out the conditions governing the use of this website and the purchase of products on it (hereinafter, the “Conditions”).

Please read the Conditions carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Conditions, so if you do not agree with all of the Conditions, you should not use this website.

These Conditions may be modified. It is your responsibility to read them periodically, as the Conditions in force at the time you use the website or enter into the Contract (as defined below) will be the ones applicable to you.

The Contract (as defined below) may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.

2. OUR DETAILS

This website is operated under the name Musbombon.com by JAP INTERNATIONAL BRANDS S.L., which owns it, a Spanish company with registered office at Bailén, 13, local JAP, 08010 Barcelona, registered with the Commercial Registry of Barcelona.

3. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE

The information or personal data that you provide to us about yourself will be processed in accordance with the Privacy Policy. By using this website, you consent to the processing of such information and data and declare that all information and data provided are true and correspond to reality.

4. USE OF OUR WEBSITE

By using this website and/or placing orders through it, you undertake to:

a. Use this website only to make legally valid inquiries or orders.
b. Not place any false or fraudulent order. If it could reasonably be considered that an order of this nature has been placed, we shall be entitled to cancel it and inform the relevant authorities.
c. Provide us with your email address, postal address, and/or other contact details truthfully and accurately.

You also agree that we may use this information to contact you if necessary (see our Privacy Statement). If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you declare that you are over 18 years of age and legally capable of entering into contracts.

5. FORMATION OF THE CONTRACT

The information contained in these Conditions and the details contained on this website do not constitute an offer for sale but rather an invitation to contract. There shall be no contract between us in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and a charge has already been made to your account, the amount will be refunded to you in full.

To place an order, you must follow the online purchasing procedure and click on “Authorize payment”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Please note that this does not mean that your order has been accepted, as it constitutes an offer by you to us to purchase one or more products. All orders are subject to our acceptance, of which you will be informed via an email confirming that the product is being sent (the “Shipping Confirmation”). The contract for the purchase of a product between us (the “Contract”) will only be formalized when we send you the Shipping Confirmation.

Only those products listed in the Shipping Confirmation shall be the subject of the Contract. We shall not be obliged to supply you with any product that may have been ordered until we confirm the shipment of that product in a Shipping Confirmation.

6. PRODUCT AVAILABILITY

All product orders are subject to availability. In this regard, if there are supply difficulties or if items are out of stock, we reserve the right to provide you with information about substitute products of equal or higher quality and value that you may order. If you do not wish to order such substitute products, we will reimburse any amount you may have paid.

7. INABILITY TO PROCESS AN ORDER

We reserve the right to remove any product from this website at any time and to remove or edit any material or content on it. Although we will make every effort to always process all orders, exceptional circumstances may arise (such as fire or major disaster) that force us to refuse to process an order after having sent the Order Confirmation; in such case, unfortunately, we will not be able to attend to your request. We will refund everything paid and, where appropriate, compensate for any damages caused.

8. IMPOSSIBILITY OF DELIVERY

If, after three attempts, it is impossible for us to deliver your order, we will try to find a safe place to leave it. We will also leave you a note indicating where your order is and how to collect it. If you are not going to be at the delivery location at the agreed time, please contact our logistics operator to arrange delivery on another day.

In any case, you will have a period of 10 days from the date on which, following the procedure set out in these Conditions, you are informed that your order is available, to collect it. If, after that period, you have not collected your order, we will understand that you wish to withdraw from the Contract and we will consider it terminated. As a result of the termination of the Contract, we will refund the price paid for such products as soon as possible and, in any event, within a maximum period of 30 days from the date on which, in accordance with this Clause, we consider the Contract terminated, deducting delivery and return shipping costs.

9. TRANSFER OF OWNERSHIP OF THE PRODUCTS

The product will be at your risk from the moment of delivery.

10. PRICE AND PAYMENT

The price of each product shall be the one stipulated at any given time on our website, except in the case of an obvious error. Although we try to ensure that all prices shown on the page are correct, errors may occur.

If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. We kindly ask you to inform us of any price anomalies. The prices on this website do not include shipping costs, which will be added to the total amount due as detailed in the relevant section.

Prices may change at any time, but (except as established above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.

Once you have made your purchases, all the items you wish to buy will have been added to your basket and the next step will be to process the order and make payment.

You may pay using Visa, Visa Electron, Mastercard, or PayPal.

To minimize the risk of unauthorized access, your card details will be encrypted. By clicking on “Authorize Payment”, you are confirming that the credit card is yours or that you are the legitimate holder of it. Credit cards are subject to checks and authorization by the issuing entity, but if that entity does not authorize payment, we shall not be liable for any delay or failure to deliver and we will not be able to formalize any Contract with you.

11. LIABILITY AND DISCLAIMER

Unless expressly stated otherwise in these Conditions, our liability in relation to any product purchased through our website shall be strictly limited to the purchase price of that product.

12. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks, and other intellectual property rights in the materials or content provided as part of the website belong at all times to us or to those who have licensed their use to us. You may use such material only in the manner expressly authorized by us or by those who have licensed its use to us. This will not prevent you from using this website to the extent necessary to copy information regarding your order or contact details.

13. VIRUSES, HACKING, AND OTHER COMPUTER ATTACKS

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs, or any other technologically harmful or damaging programs or material.

You must not attempt to gain unauthorized access to this website, the server on which this website is hosted, or any server, computer, or database related to our website.

Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We shall not be liable for any damage or loss resulting from a denial-of-service attack, virus, or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data, or materials as a result of using this website or downloading content from it or from websites to which it redirects.

14. WRITTEN COMMUNICATIONS

Applicable law requires that some of the information or communications we send you be in writing. By using this website, you accept that most of your communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website.

For contractual purposes, you consent to using this electronic means of communication and acknowledge that all contracts, notices, information, and other communications that we send you electronically comply with the legal requirement that they be in writing. This condition will not affect your statutory rights.

15. NOTICES

Notices you send to us should preferably be sent through our email address musbombon@japinternational.es In accordance with the provisions of the previous clause, and unless otherwise stipulated, we may send communications to you either by email or to the postal address provided by you when placing an order.

Notices will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the posting date of any letter. To prove that notice has been given, it will be sufficient to prove, in the case of a letter, that it was properly addressed, stamped, and duly delivered to the post office or to a mailbox and, in the case of an email, that it was sent to the email address specified by the recipient.

16. EVENTS OUTSIDE OUR CONTROL

We shall not be liable for any failure or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

Force Majeure Events shall include any act, event, failure to exercise, omission, or accident beyond our reasonable control and shall include in particular, but not be limited to, the following:

1 Strikes, lockouts, or other industrial action.
2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war.
3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
4 Impossibility of the use of trains, ships, aircraft, motor transport, or other means of public or private transport.
5 Impossibility of the use of public or private telecommunications systems.
6 Strike, failures, or accidents in maritime or river transport, postal service, or any other kind of transport.

Our obligations arising from Contracts shall be deemed suspended for the period during which the Force Majeure Event continues, and we will have an extension of time for performance for a period equal to the duration of the Force Majeure Event. We will use all reasonable means to bring the Force Majeure Event to an end or to find a solution by which our obligations under the Contract may be performed.

17. ENTIRE AGREEMENT

These Conditions and any document expressly referred to in them constitute the entire agreement between you and us regarding the subject matter of the Contract and supersede any previous pact, agreement, or promise arranged between you and us, whether orally or in writing.

Both you and we acknowledge that, in entering into the Contract, neither of us has relied on any representation or promise given by the other party or implied from anything said or written in negotiations between us prior to such Contract, except as expressly stated in these Conditions. Neither you nor we shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of the Contract (unless such untrue statement was made fraudulently), and the only remedy available to the other party shall be for breach of contract as provided in these Conditions.

18. OUR RIGHT TO VARY THESE CONDITIONS

We have the right to revise and amend these Conditions at any time. You will be subject to the policies and Conditions in force at the time you use this website or place each order, unless by law or decision of governmental authorities we are required to make changes retroactively to those policies, Conditions, or Privacy Statement, in which case the possible changes will also affect orders you have previously placed./p>

19. APPLICABLE LAW AND JURISDICTION

The use of our website and contracts for the purchase of products through that website shall be governed by Spanish law. Any dispute arising from, or related to, the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are contracting as a consumer, nothing in this clause shall affect the rights granted to you by applicable law.

20. RIGHT OF WITHDRAWAL

The consumer has the right to withdraw from the contract within 14 calendar days, counted from the moment the product is received and can be examined. You may exercise your right through the following link Withdrawal form

21. ONLINE DISPUTE RESOLUTION PLATFORM

For any issue arising from the service offered by this website, you may go to the Dispute resolution platform

22. LEGAL WARRANTY

You have a general warranty period of 3 years from the purchase of the product.

EXCHANGES AND RETURNS

In cases where you consider that at the time of delivery the product does not conform to what was agreed, you must contact us immediately by email at musbombon@japinternational.es indicating the product details and the damage suffered.

You may return the product by handing it over at your home to a courier that we will send.

We will carefully examine the returned product and will notify you by email, within a reasonable period, whether a refund or replacement is appropriate (where applicable).

The refund or replacement of the item will be made as soon as possible and, in any case, within 30 days from the date on which we send you an email confirming that the refund or replacement of the non-conforming item is appropriate. Amounts paid for products returned due to a defect or fault, where one actually exists, will be reimbursed in full, including the delivery costs paid to deliver the item.

The refund will be made using the same method of payment used to pay for the purchase.

PURCHASE CONDITIONS

1. INTRODUCTION

This document (together with the documents referred to herein) sets out the conditions governing the use of this website and the purchase of products on it (hereinafter, the “Conditions”). Please read the Conditions carefully before using this website.

By using this website or placing an order through it, you agree to be bound by these Conditions, so if you do not agree with all of the Conditions, you should not use this website.

The Contract (as defined below) may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.

2. OUR DETAILS

This website is operated under the name Musbombon.com by JAP INTERNATIONAL BRANDS S.L., which owns it, a Spanish company with registered office at Bailén, 13, 08010 Barcelona.

3. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE

The information or personal data you provide to us about yourself will be processed in accordance with the Privacy Policy. By using this website, you consent to the processing of such information and data and declare that all such information is true and corresponds to reality.

4. USE OF OUR WEBSITE

By using this website and/or placing orders through it, you undertake to:

a. Use this website only to make legally valid inquiries or orders.
b. Not place any false or fraudulent order. If it could reasonably be considered that an order of this nature has been placed, we shall be entitled to cancel it and inform the relevant authorities.
c. Provide us with your email address, postal address, and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you if necessary (see our Privacy Statement). If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you declare that you are over 18 years of age and legally capable of entering into contracts.

5. FORMATION OF THE CONTRACT

There shall be no contract between us in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and a charge has already been made to your account, the amount will be refunded to you in full. To place an order, you must follow the online purchasing procedure and click on “Authorize payment”.

After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Please note that this does not mean that your order has been accepted, as it constitutes an offer by you to us to purchase one or more products. All orders are subject to our acceptance, of which you will be informed via an email confirming that the product is being sent (the “Shipping Confirmation”).

The contract for the purchase of a product between us (the “Contract”) will only be formalized when we send you the Shipping Confirmation. Only those products listed in the Shipping Confirmation shall be the subject of the Contract.

We shall not be obliged to supply you with any product that may have been ordered until we confirm the shipment of that product in a Shipping Confirmation.

6. PRODUCT AVAILABILITY

7. INABILITY TO PROCESS AN ORDER

8. IMPOSSIBILITY OF DELIVERY

If you are not going to be at the delivery location at the agreed time, please contact our logistics operator to arrange delivery on another day. In any case, you will have a period of 10 days from the date on which, following the procedure set out in these Conditions, you are informed that your order is available, to collect it.

If, after that period, you have not collected your order, we will understand that you wish to withdraw from the Contract and we will consider it terminated. As a result of the termination of the Contract, we will refund the price paid for such products as soon as possible and, in any event, within a maximum period of 30 days from the date on which, in accordance with this Clause, we consider the Contract terminated, deducting delivery and return shipping costs.

9. TRANSFER OF OWNERSHIP OF THE PRODUCTS

The product will be at your risk from the moment of delivery.

10. PRICE AND PAYMENT

The price of each product shall be the one stipulated at any given time on our website, except in the case of an obvious error.

Although we try to ensure that all prices shown on the page are correct, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of keeping the order at that price or canceling it.

Please notify us of any price anomalies. The prices on this website do not include shipping costs, which will be added to the total amount due as detailed in the relevant section. Prices may change at any time, but (except as established above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.

Once you have made your purchases, all the items you wish to buy will have been added to your basket and the next step will be to process the order and make payment. You may pay using Visa, Visa Electron, Mastercard, or PayPal. To minimize the risk of unauthorized access, your card details will be encrypted. By clicking on “Authorize Payment”, you are confirming that the credit card is yours or that you are the legitimate holder of it. Credit cards are subject to checks and authorization by the issuing entity, but if that entity does not authorize payment, we shall not be liable for any delay or failure to deliver and we will not be able to formalize any Contract with you. I have more questions

11. LIABILITY AND DISCLAIMER

Unless expressly stated otherwise in these Conditions, our liability in relation to any product purchased through our website shall be strictly limited to the purchase price of that product.

12. INTELLECTUAL PROPERTY

This will not prevent you from using this website to the extent necessary to copy information regarding your order or contact details.

13. VIRUSES, HACKING, AND OTHER COMPUTER ATTACKS

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs, or any other technologically harmful or damaging programs or material.

You must not attempt to gain unauthorized access to this website, the server on which this website is hosted, or any server, computer, or database related to our website.

Breach of this clause may involve the commission of offenses under the applicable regulations. We will report any such breach to the relevant authorities and cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website.

We shall not be liable for any damage or loss resulting from a denial-of-service attack, virus, or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data, or materials as a result of using this website or downloading content from it or from websites to which it redirects.

14. WRITTEN COMMUNICATIONS

15. NOTICES

Notices you send to us should preferably be sent through our email address musbombon@japinternational.es

In accordance with the provisions of the previous clause, and unless otherwise stipulated, we may send communications to you either by email or to the postal address provided by you when placing an order. Notices will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the posting date of any letter. To prove that notice has been given, it will be sufficient to prove, in the case of a letter, that it was properly addressed, stamped, and duly delivered to the post office or to a mailbox and, in the case of an email, that it was sent to the email address specified by the recipient.

16. EVENTS OUTSIDE OUR CONTROL

We shall not be liable for any failure or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). Force Majeure Events shall include any act, event, failure to exercise, omission, or accident beyond our reasonable control and shall include in particular, but not be limited to, the following:

1 Strikes, lockouts, or other industrial action.
2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war.
3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
4 Impossibility of the use of trains, ships, aircraft, motor transport, or other means of public or private transport.
5 Impossibility of the use of public or private telecommunications systems.
6 Strike, failures, or accidents in maritime or river transport, postal service, or any other kind of transport.

17. ENTIRE AGREEMENT

Neither you nor we shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of the Contract (unless such untrue statement was made fraudulently), and the only remedy available to the other party shall be for breach of contract as provided in these Conditions.

18. OUR RIGHT TO VARY THESE CONDITIONS

19. APPLICABLE LAW AND JURISDICTION

PRIVACY POLICY

The personal data provided are incorporated into a file where they are stored and processed, under the responsibility of JAP INTERNATIONAL BRANDS, S.L., with tax identification number B-66502774 and registered office at Bailén Street, 13, local JAP, 08010 Barcelona, Telephone: 93 486 45 45 and email address musbombon@japinternational.es

By providing us with personal information, you accept the terms and conditions of this Data Protection Policy that we make available to you in the same registration process, as well as permanently and accessibly through the corresponding links by means of its electronic publication.

WHAT IS MEANT BY PERSONAL DATA?

Personal data are data that identify or allow the identification of a natural person. An identifiable natural person is one who can be identified directly or indirectly by reference to a name, an email address, a telephone number, a postal address, or specific factors relating to the physical, physiological, genetic, economic, cultural, or social identity of that natural person.

HOW DO WE USE YOUR PERSONAL DATA?

At JAP INTERNATIONAL BRANDS, S.L., we process the personal information that the customer provides in order to respond to their request or inquiry or for the contracting of a service and/or product. All this is based on the principle of minimization, according to which the data we may process will be adequate, relevant, and limited to what is necessary according to the purposes for which they were collected, always respecting the customer’s wishes.

HOW DO WE SHARE YOUR PERSONAL DATA?

We may disclose your personal data to third parties when necessary to provide you with access to our services and to comply with our legal obligations. We do not sell, rent, or disclose your personal data to third parties who may use them for marketing and advertising purposes without your consent.

WHAT ARE USERS’ RIGHTS?

We respect your right to access your personal data, correct them, request their deletion, or request that our use of your personal data be restricted within the limits established by current law. We also take the necessary measures to ensure that the personal data we collect are accurate and up to date.

• Everyone has the right to access their personal data.

• If your personal data are incorrect or incomplete, you have the right to ask us to update them.

• You may ask us to delete your personal data.

• You may request restriction of the processing of your data or their portability, in which case we will only keep them for the exercise or defense of claims.

• In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.

If you have given consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the lawfulness of processing based on consent before its withdrawal. In such cases, we will stop processing the data or, where appropriate, stop processing them for that specific purpose, except for compelling legitimate grounds or the exercise or defense of possible claims.

You may exercise any of your rights by sending a written request to Bailén Street, 13, local JAP, 08010 Barcelona, or by email to musbombon@japinternational.es

Once we receive your request, and provided that it contains all the requirements established by data protection law, we will handle your request to guarantee the exercise of your rights.

HOW DO WE PROTECT PERSONAL DATA?

We protect your personal data by using the necessary technical, organizational, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration.

HOW LONG DO WE KEEP YOUR DATA?

Data for the management of the customer relationship, billing, and collection of services will be kept for as long as necessary to provide you with the services and/or products you have contracted. Once this relationship has ended, where appropriate, the data may be kept for the time required by applicable law.

CONTACT

If you have any questions about this Data Protection Policy, please contact us:

• By email at: musbombon@japinternational.es

• By regular mail at: Bailén Street, 13, local JAP, 08010 Barcelona.

You may print, download, or otherwise keep a copy of this Data Protection Policy (and any revised version of it).

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